DocuGenie.AI™ understands that privacy and data protection are critical concerns for users globally. This Privacy Policy describes how we collect, use, disclose, and safeguard personal information when you visit our website or interact with our services.

This policy is designed to comply with applicable global data protection laws, including but not limited to:

  • General Data Protection Regulation (GDPR)
  • California Consumer Privacy Act (CCPA/CPRA)
  • Applicable data protection laws across Asia-Pacific regions

User Consent

By accessing or using our website, you consent to the collection and use of your information as described in this Privacy Policy.

Where required by applicable laws, we will obtain explicit consent before processing your personal data.

Legal Basis for Processing

We process personal information based on the following legal grounds:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests, such as improving services, security, and user experience

Types of Information We Collect

We collect Personal Information, Non-personal (anonymous) information, and technical usage data when you interact with our website or services.

Personal Information: refers to data that identifies or can be used to identify you, such as your name, email address, company name, and contact details.

Anonymous Information: refers to data that does not directly identify you, such as aggregated usage data.

Personal Information You Provide to Us

We collect Personal Information that you voluntarily provide through our website.

For visitors interested in our products or services:

  • Name
  • Email address
  • Employer name
  • Contact information
  • Source of referral

For visitors providing feedback:

  • Email address
  • Feedback or comments

For visitors requesting more information:

  • Name
  • Email address
  • Company Name
  • Message content
  • Type of inquiry

For visitors contacting us via email:

Any information included in the email communication

Information Collected via Technology

We collect technical and usage information through automated means, including:

  • IP address
  • Browser type and language
  • Device information
  • Access times and pages visited

This data helps us improve functionality, performance, and security.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

  • Enhance user experience
  • Analyze website traffic
  • Recognize returning users

You can control cookie preferences through your browser settings. Disabling cookies may impact certain functionalities.

Identification of Visitors

We may identify users based on previously submitted information or technical data such as browser type, IP address, and interaction patterns. This data may also be processed in aggregated form through third-party analytics services.

How We Use Your Information

We use collected information to:

  • Respond to inquiries and requests
  • Provide product and service information
  • Improve website functionality and user experience
  • Send communications where consent is provided
  • Ensure compliance with legal and regulatory obligations

Disclosure of Personal Information

We do not sell your personal information.

We may share your information with:

  • Trusted service providers and contractors
  • Affiliates and subsidiaries
  • Legal authorities when required

All third parties are contractually obligated to protect your data and use it only for intended purposes.

International Data Transfers

Your information may be transferred and processed in countries outside your jurisdiction.

Where required, we implement appropriate safeguards, including:

  • Standard Contractual Clauses (SCCs)
  • Data processing agreements
  • Compliance with applicable regulatory frameworks

Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time

For US residents (CCPA/CPRA):

  • Right to know what data is collected
  • Right to request deletion
  • Right to opt out of data sharing

To exercise your rights, contact: info@securekloud.com

Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

Future Communications

If you opt in, we may send newsletters, updates, and promotional communications.

You may unsubscribe at any time using the instructions provided in the communication or by contacting us.

Sharing Information with Affiliates

We may share your information with subsidiaries and affiliates for internal business purposes. In case of a merger, acquisition, or sale, your data may be transferred as part of the transaction.

Use of Anonymous Information

We use aggregated, non-identifiable data to:

  • Analyze site usage
  • Improve services
  • Understand user behavior

Legal Disclosure

We may disclose personal information if required to:

  • Comply with legal obligations
  • Respond to legal processes
  • Protect our rights and users
  • Prevent fraud or security threats

Children's Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal data from minors.

Security of Personal Information

We implement industry-standard security measures, including:

  • Encryption
  • Access controls
  • Secure cloud infrastructure

However, no system can guarantee absolute security.

Links to Third-Party Sites

Our website may contain links to external sites. We are not responsible for their privacy practices and encourage you to review their policies.

Updates to This Privacy Policy

We may update this Privacy Policy periodically. Continued use of our website indicates acceptance of the updated terms.

Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact: info@securekloud.com